Wow! I'd like to see those reports that say Windows XP is less stable than Windows 2000 and more difficult to repair as well. I'm not going to tell you that Windows XP doesn't crash occasionally -- it does. Although I have no empirical evidence, my impression after using Windows XP for the last few years is that it's definitely more stable than Windows 2000. As far as the ability to repair Windows XP, it's much more repairable than Windows 2000. One feature in particular has saved my world a number of times: System Restore. So, if I were to make a recommendation to a customer that was going to spend the money one way or the other, I'd say move on to Windows XP.
This was first published in February 2003