Editors' Picks
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Protecting voice communications
Businesses risk an instant shut down if they don't have the proper steps in place for safeguarding their voice communications systems from disaster.04 Oct 2012
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Expert answers to your voice certification questions
This guide gives expert advice on how to pursue voice certifications that complement your career and help you learn about your company's equipment.02 Oct 2012
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UC and social collaboration platforms: Will the twain ever meet?
Unified communications and social collaboration are different, often competing tools in the quest for anytime, anywhere (with anyone) computing.14 Sep 2012
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Viable voice telecom solutions for small, medium and large enterprises
There is no one-size-fits-all voice telecom solution. The size of your organization determines the viable telecommunication options for you.11 Sep 2012
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Can WAN optimization controllers do VoIP compression?
Expert Howard Hooper explains whether WAN optimization controllers can do VoIP compression in this Ask the Expert response.27 Aug 2012
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The secret of developing a culture of innovation? Hint: It's free!
How CIOs are changing corporate culture. Communication and transparency are the secret to developing a culture of innovation.16 Aug 2012
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Aptela uses APM appliance to fix networking issues
When Aptela needs to gather information on a client's network problems, they send them a cloud-based APM microappliance.15 Aug 2012
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Unrealistic telecom tariffs
With Internet access facilitating easy integrated communication, telcos will have to adopt new business models to stay afloat.13 Aug 2012
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Windows admins get surprise Skype update in WSUS, more Microsoft licensing hikes
Windows admins aren’t happy about the surprise Skype update in WSUS, new RemoteFX requirements or Microsoft’s latest licensing changes – and had plenty to say about it this week.28 Jun 2012
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VoIP over WAN: Basic network considerations
With proper configuration and good system management, VoIP over WAN delivers good voice quality.22 Feb 2012
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Why am I experiencing issues with VoIP over VPN?
In this Ask the Expert response, VPN expert Rainer Enders discusses why one may experience issues with VoIP over VPN and offers solutions to solve the problems10 Jan 2012
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Using VoIP to improve clinical, billing, registration processes
Voice over Internet Protocol systems are increasingly proving their worth to health care organizations. Here are 10 ways they improve clinical processes, plus several other tips.04 Jan 2012
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Easy does it - smooth migration key to UC, VoIP deployment
Yaniv Epshtein, director UK & Nordics atAudioCodes, explores how topull off acustomer unified comms or voice over IP deployment without a hitch. It seems a very long time ago but ever since the...08 Dec 2011
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Meeting expectations with VoIP implementations
What's wrong with VoIP implementations? According to UC expert Matt Brunk, it starts with mismatched expectations about Voice over IP among customers, implementers and providers.20 Oct 2011
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VoIP vulnerabilities tackled by research company
VoIP vulnerabilities can present a serious security threat, but one company makes its living by doing research and alerting manufacturers, vendors and users to potential problems.12 Oct 2011
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Australia's Integrated Research leads VoIP management market
Australian vendor Integrated Research will seek to extend its lead in the eEnterprise VoIP management market by releasing versions of its software for Avaya and other providers.05 Oct 2011
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How to avoid VoIP security risks: Forrester’s six-step process
If left unprotected, VoIP security risks pose a threat to corporate data. Learn how to secure VoIP systems with Forrester’s six-step process.30 Sep 2011
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Making the move to VoIP: Counting the cost
VoIP promises long term savings, but check Ian Yates' advice before you jump in and make a short term blunder.28 Sep 2011
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Job Bag makes the move to VoIP
Sydney software developer Job Bag has upgraded to a shiny new VoIP PABX and is loving the results14 Sep 2011
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New VPN and VoIP solution saves plenty for CatholicCare
The vast and sometimes hostile landmass of Australia can be a tough place to do business. But CatholicCare has overcome some challenges through solutions from Avaya and WatchGuard.07 Sep 2011