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Microsoft Windows IT management tools

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Help Desk



Keeping IT service up and running is a key responsibility of Windows managers in the enterprise. But managing a flood of help desk tickets and resolving each issue in a timely manner can be overwhelming. Here you'll find information on new products that can help Windows IT managers improve help desk efficiency. Learn about the latest technologies and tools that offer more stringent password policies, automate repetitive help desk tasks and allow users to update their own account information

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SelfServiceADmin 2.0
SearchWinIT.com | 21 Jan 2008
SelfServiceADmin offers agentless support for immediate password resets and account unlocks, restoring user access to business-critical applications without help desk intervention.
Kaseya Enterprise Edition
SearchWinIT.com | 18 Jan 2008
Kaseya Enterprise Edition builds automation into the systems deployment and management process.
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