We asked 1,000 respondents to our annual survey of customer attitudes about Microsoft to grade the quality of eight important Windows enterprise products on a scale of 1 to 5, with 1 for "F" or fails and 5 for "A" or excels. We then calculated a weighted average for each product to determine Microsoft's product quality Report Card for 2004.
INDEX: The 2004 Microsoft Report Card
- Security enhancements in Windows Server 2003 paying off
- Tougher tests renew challenge of Microsoft certifications
- For Microsoft, image isn't everything (but it helps)
- Users rate quality of Microsoft products
- Changes in Exchange suit users, survey finds
- Screech! Users hit the brakes on Linux server migrations
- Microsoft still has its work cut out on licensing
 B+ (score 4.25)
|  Windows Server 2003 |
|
Microsoft's newest server infrastructure platforms for powering networks and connected applications. [ Related content... ] | |
| B (score 4.07)
| Windows XP |
|
Microsoft's flagship desktop operating system. [ Related content... ] | |
| B (score 4.02)
| Exchange Server 2003 |
|
Microsoft's latest messaging server, providing e-mail, calendaring, contacts and other collaboration. [ Related content... ] | |
| B (score 3.99)
| Windows 2000 Server |
|
Microsoft's earlier-generation server networking operating system. [ Related content... ] | |
| B (score 3.97)
| Windows 2000 Professional |
|
Microsoft's previous desktop operating system. [ Related content... ] | |
| B (score 3.96)
| Active Directory |
|
Microsoft's directory service, providing hierarchical information storage of enterprise objects. [ Related content... ] | |
| B- (score 3.77)
| Exchange 2000 |
|
Microsoft's previous messaging server, providing e-mail, calendaring, contacts and other collaboration. [ Related content... ] | |
| C+ (score 3.47)
| Software Update Services |
|
Microsoft's SUS provides automated deployment of patches and updates. [ Related content... ] | |
| C+ (score 3.32)
| Systems Management Server |
|
SMS provides change and configuration management for the Microsoft desktop platform. [ Related content... ] | |
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