Users rate quality of Microsoft products, services |
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By SearchWin2000.com staff
17 May 2004 | SearchWinIT.com |
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 We asked 1,000 respondents to our annual survey of customer attitudes about Microsoft to grade the quality of eight important Windows enterprise products on a scale of 1 to 5, with 1 for "F" or fails and 5 for "A" or excels. We then calculated a weighted average for each product to determine Microsoft's product quality Report Card for 2004.
INDEX: The 2004 Microsoft Report Card
 B+ (score 4.25)
|  Windows Server 2003 |
Microsoft's newest server infrastructure platforms for powering networks and connected applications.
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| B (score 4.07)
| Windows XP |
Microsoft's flagship desktop operating system.
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| B (score 4.02)
| Exchange Server 2003 |
Microsoft's latest messaging server, providing e-mail, calendaring, contacts and other collaboration.
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| B (score 3.99)
| Windows 2000 Server |
Microsoft's earlier-generation server networking operating system.
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| B (score 3.97)
| Windows 2000 Professional |
Microsoft's previous desktop operating system.
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| B (score 3.96)
| Active Directory |
Microsoft's directory service, providing hierarchical information storage of enterprise objects.
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| B- (score 3.77)
| Exchange 2000 |
Microsoft's previous messaging server, providing e-mail, calendaring, contacts and other collaboration.
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| C+ (score 3.47)
| Software Update Services |
Microsoft's SUS provides automated deployment of patches and updates.
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| C+ (score 3.32)
| Systems Management Server |
SMS provides change and configuration management for the Microsoft desktop platform.
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