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  • Better connections promised in next Forefront beta

    With the upcoming beta of Microsoft's Forefront, code-named Stirling, IT managers can look forward to managing security threats to the client and server from a single console. 

  • Corporate IM still lacks security, policies

    IT managers need to set IM-specific policies to keep security and usage of the popular communications tool in check, says a Burton Group study. 

  • ITIL, MOF and the Windows IT manager

    IT managers in the global IT world must learn how ITIL affects their Windows environments. ITIL expert Stuart D. Galup explains why U.S. IT managers have to get on board and how Microsoft Operations Framework relates to ITIL. 

  • Testing your IT disaster recovery plan: Learn from your mistakes

    Some of the major steps required when testing an IT disaster recovery plan include using existing projects as an example and learning from your mistakes. Disaster recovery expert Russell Olsen breaks down the details. 

  • Take a hard look at your disaster recovery plan

    Four major steps are required to properly evaluate an IT disaster recover plan test. Disaster recovery expert Russell Olsen addresses the first two: identifying source files and doing a verbal walkthrough. 

  • Microsoft Vista interoperability: What's at stake for IT managers?

    For IT managers who are contemplating Windows Vista deployment, perhaps the most critical question at hand is one of interoperability: How well will Vista interoperate within a corporate environment? Windows server-networking expert Laura E. Hunter p... 

  • SML promises common language for systems management

    Those proposing the Service Modeling Language as an industry standard predict it will have the same impact on systems management as TCP/IP had on networking. 

  • Service level management software gets interesting

    When service level management software first arrived on the scene it was mostly a reporting tool with a pretty dashboard. But new SLM approaches can either integrate existing tools or employ a single consolidated monitoring architecture to control pe... 

  • Six steps to Windows IT service management

    Managing a Windows IT service management structure encompasses everything, from developing a plan to monitoring and reporting service quality. Expert Harris Kern explains how to harness the complicated world of Windows IT service management and share... 

  • IT service management, ITIL forces cultural change

    ITIL, the IT service management framework, is being hailed as the holy grail of IT operations management. But ITIL implementations are often met with resistance because of short-term inefficiencies and extra work.