Enterprise Infrastructure Management

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  • enterprise content management (ECM)

    Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation... (Continued) 

  • A+ (A Plus)

    A-Plus (A+) is the name of a process, developed by the Computing Technology Industry Association (CompTIA), a large trade group, that certifies individuals for knowledge about and competency in installing, maintaining, customizing, and operating pers... 

  • service desk

    A service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely ... 

  • Windows 7

    Windows 7 is the official name for the successor to the Microsoft Windows Vista operating system. (Continued) 

  • Windows Server Update Services (WSUS)

    Windows Server Update Services (WSUS), also called Windows Update Services (WUS), is a free add-on for managing patches and updates to the Microsoft Windows XP, Windows Server 2000, and Windows Server 2003 operating systems... (Continued) 

  • incident management (IcM)

    Incident management, in information technology, is a process designed to return service to normal as quickly as possible after an incident, in a way that has with little to no negative impact on the business... (Continued) 

  • problem management

    Problem management, in information technology, is a process aimed at resolving incidents and problems caused by end-user errors or IT infrastructure issues, and preventing recurrence of such incidents. 

  • AutoRun

    AutoRun is a feature of the Windows operating system that causes a certain file to open or a certain program to run automatically as soon as a compact disc (CD) is inserted into the CD drive. 

  • floating point unit (FPU)

    A floating point unit (FPU), also known as a math coprocessor or numeric coprocessor, is a specialized coprocessor that manipulates numbers more quickly than the basic microprocessor circuitry. The FPU does this by means of instructions that focus en... 

  • autoexec.bat

    AUTOEXEC.BAT is a file containing Disk Operating System commands that are executable when the computer is booted (started).