Enterprise Infrastructure Management

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  • Wintel allegiance no longer ironclad

    More Windows shops are changing their old ways and switching from Intel to Opteron. A recent study reveals a waning Wintel alliance, even as the quest for chip dominance continues. 

  • Firewalls can help or hurt, so plan carefully

    Protecting your IT environment includes making your firewall a key piece of your security plan. 

  • Microsoft takes steps to embed presence

    Developers have a new tool to build presence awareness into applications. What IT chooses to do with that capability is an entirely different matter. 

  • Quest shoots for cross-platform management dominance

    It's hard to find good cross-platform tools these days, but after 35 company acquisitions, Quest Software thinks it has the interoperability answer. 

  • The logical solution to worms like Zotob

    Tiered levels of security are the only realistic way to defend against threats to system flaws, such as the Windows Plug and Play vulnerability, IT professionals and analysts say. 

  • Symantec woos IT messaging execs with integration pitch

    The firm almost synonymous with software security banks on a package of technologies for enterprise e-mail customers. But who's going to buy it? 

  • Perils and plusses of a single-vendor infrastructure

    Some businesses are standardizing on one vendor for hardware or software across their IT infrastructure, such as JetBlue's all-Windows decision. Experts discuss the merits of keeping IT simple. 

  • Microsoft sees gold in customer service

    Microsoft is restructuring its customer service and support organization. As part of the plan, Redmond gets a new source of revenue. In return, all corporate customers will have access to the more responsive support that only Microsoft's largest cust... 

  • No budget for upgrades? Microsoft can help

    A new payment program will let customers finance their IT purchases directly through Microsoft. 

  • Microsoft sees opportunity in IT hinterlands

    Remote corporate sites have long been an IT backwater. Microsoft hopes to entice companies to upgrade those locations by offering new branch-office features for Windows clients and servers.