• Numara Software's Numara FootPrints 9

    Learn how Numara Footprints 9 helps improves management of the service desk and extends business process automation throughout the organization.

  • Kaseya 2008

    Learn how Kaseya 2008 enables managed service providers (MSPS) and IT professionals to remotely monitor, manage and maintain a distributed IT infrastructure.

  • InteQ's InfraDesk 5.0

    Learn how InteQ's InfraDesk 5.0 helps improve service desk strategy through increased service delivery and operations.

  • KnowledgeLake Imaging Server 2008

    Learn how Imaging Server 2008 helps transform SharePoint into a production imaging system capable of meeting high-volume needs.

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  • Open source stacks move into critical operations

    IT managers must understand the changing dynamic of open source software stacks if they hope to benefit from flexibility and vendor independence down the road, says analyst Raven Zachary. 

  • Xen startup Virtual Iron breaks ranks on paravirtualization

    Virtual Iron questions the wisdom of paravirtualization while promoting unmodified operating systems to members of the Xen community. 

  • Microsoft fixes Office, Windows flaws

    This month's only critical fix is for a flaw in Microsoft Publisher, a component of Office. Attackers could exploit the flaw to take control of vulnerable machines. 

  • Why VMware still trumps Microsoft Virtual Server

    The virtual computing world got a healthy shakeup when several leading products -- VMware Player, Server and VirtualCenter; and Microsoft Virtual PC and Virtual Server -- were released as free downloads by their respective companies. Of course, VMwar... 

  • Three patch updates coming for Windows, Office

    Microsoft said it will release two security updates for Windows and one for Office this week. The Office update will address at least one critical security flaw. 

  • Hiring advice: Virtualization calls for new IT job skills

    The growing rate of adoption of virtualization technologies means companies need professionals who can design new kinds of architectures, master new tools and interpret new results. This column explores the differences between traditional IT skillset... 

  • Tickets, tokens and the Active Directory authentication process

    Expert Dean Wells describes the process of security identifier (SID) filtering and breaks down several components of the authentication protocol in his continued analysis of the Active Directory architecture. 

  • Survey: Data breaches difficult to spot, prevent

    IT pros worry that false positives and a lack of resources are preventing them from blocking data breaches, according to a survey conducted by the Ponemon Institute. 

  • New Microsoft Word zero-day exploit discovered

    Trojan.MDropper-Q is exploiting a vulnerability in Microsoft's word-processing application that could allow attackers to take control of certain machines. 

  • An era ends as Tandberg buys Exabyte

    The once-dominant player in the tape market has ended a long downward spiral by selling off its assets. At least customers can now count on continued support, analysts say.