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InteQ's InfraDesk 5.0

Learn how InteQ's InfraDesk 5.0 helps improve service desk strategy through increased service delivery and operations.
Numara Software's Numara FootPrints 9

Learn how Numara Footprints 9 helps improves management of the service desk and extends business process automation throughout the organization.
Kaseya 2008

Learn how Kaseya 2008 enables managed service providers (MSPS) and IT professionals to remotely monitor, manage and maintain a distributed IT infrastructure.
KnowledgeLake Imaging Server 2008

Learn how Imaging Server 2008 helps transform SharePoint into a production imaging system capable of meeting high-volume needs.

WinIT Resources

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Quickly and reliably restore system state data

Use Win2k backup to backup your system state data to a different partition and restores will be faster. Tip
Save time, money with Web meeting software

Save time, money with Web meeting software Tip
Run your scripts without logging in

One of the most valuable (and least publicized) tools in the Win2k Resource Kit is a little service called AutoExNT. Tip
Win2k server lockup after PCAnywhere install

A member's "bright idea" for fixing a Win2k Server lockup after a PCAnwhere install. Tip
Windows 2000 legacy OS compatability mode revealed

A not very well-known option of Windows 2000 is its compatability mode. Tip
Moved a server and users can't find it?

You've moved a Web server. It now has a different IP, and users are calling the help desk because they can't find it. Tip
Using Task Manager

How to use Task Manager to tweak Windows performance. Tip
Using and monitoring counters

How to add counters to your management console. Tip
Temp deletes

This tip offers an automated way to keep the clutter from the Windows temp file to a manageable minimum. Tip
Uninstall hidden Windows components

Uninstall hidden Windows components such as Fax, Image View or Windows Messenger by making a quick change to a .inf file. Tip

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Windows Server
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Enterprise Desktop
Cloud computing
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IT Channel

Windows Server
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Exchange
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  Give users access to various SharePoint 2013 lists through Outlook 2013 with just a few simple configuration steps.
- Spotlight on top new Exchange 2013 features
  
  There are several new Exchange 2013 features that should interest those debating an upgrade. We examine several standouts and how to work with them.
- How to modify OWA 2013 to support Microsoft Lync
  
  Properly modifying OWA 2013 is necessary to allow users Lync functionality such as instant messaging and presence. We offer the necessary steps here.
Enterprise Desktop
- Q&A: Microsoft's Erwin Visser discloses Windows 8 mobile strategy
  
  Microsoft GM Erwin Visser discusses the company's mobile strategy for Windows 8 and the need to deliver one device supporting all types of computing.
- Q&A: Microsoft's Erwin Visser on Windows 8.1 updates, security
  
  Microsoft's Erwin Visser discusses Windows 8.1 features, how IT can keep pace with faster update cycles and Windows security enhancements.
- Telerik updates Windows 8 app development tools
  
  Telerik's updated DevCraft tool for developing Windows 8 apps helps IT to deliver business apps to end users on PCs and tablets.
Cloud computing
- PaaS market heats up with Red Hat OpenShift, Savvis AppFog buy
  
  PaaS made headlines last week, but it's still difficult to gauge the true level of interest in Platform as a Service in the enterprise world.
- IBM, Salesforce deals usher in cloud consolidation era
  
  IBM's SoftLayer buy is getting mixed reviews from IT pros, but everyone agrees that it's an example of the consolidation phase of the cloud bubble.
- U.S. defense agencies' cloud transition yields better intelligence
  
  A cloud migration seems daunting but the effort is worthwhile; U.S. defense agencies say their cloud move led to better military intelligence.
SQL Server
- SQL Server 2014 'keeps up with the Joneses,' says analyst
  
  Ovum analyst Tony Baer says that most database platforms are moving toward in-memory features, and SQL Server 2014 is no different.
- SQL Server high availability: Natural enemy of virtualization?
  
  Do SQL Server high availability and virtualization go together or not? Find out if virtualization is a good option for you in this tip by Bob Sheldon.
- SQL Server 2014 due out in late 2013, in-memory OLTP a big feature
  
  Microsoft announced that the next version of its database, SQL Server 2014, will have in-memory features and be generally available in late 2013.
IT Channel
- Mark Enzweiler on Red Hat partner account segmentation, channel conflict
  
  Mark Enzweiler, Red Hat partner chief, discusses the challenges the company faces with its partner community as it grows its product base.
- Avnet rolls out an analytics channel package based on HP Vertica
  
  Avnet rolls out an analytics channel package based on HP Vertica that's designed to help partners speed the buildout of their analytics practices.
- Red Hat Summit 2013: Company pushes 'open innovation' as future of IT
  
  At Red Hat Summit, the company gives a July target date for its OpenStack distribution and OpenStack Cloud Infrastructure; and more news.

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