Users and case-sensitive passwords have proven to be a groan-inducing combination in most IT departments. However, this middle manager set a new standard for technologically challenged users...
T.M. worked in the IT department of a large corporation that shall remain unnamed. After a few years on the job he had heard it all. Or so he thought, at least, until he had a conversation with a middle manager who requested a new password.
In an effort to increase security, the company had recently made it policy to use case-sensitive passwords wherever possible. Thanks to numerous educational sessions, e-mails and official executive decrees, it seemed like the users were pretty much up to speed.
Unfortunately, the application for which the manager was requesting a new password only supported numerical passwords.
"Ok, you should be all set," T.M. told the manager over the phone. "Your new password is: 3341967."
Jotting down the password on a notepad the manager asked: "Is that upper-case or lower-case?"
Without missing a beat T.M. replied: "It's capital 4 and 7, the rest is lower-case."
"Thanks!" the manager said and hung up.
Lesson learned: Never underestimate the power of middle management logic.
Do you have your own blooper? Send it in and claim your fame.
