Adding your support info for users

Dave Klaiber

Under Control Panel/System-General Page you can add both a Logo and a "Support Information" Button with just two files added to your WINNTSYSTEM32 folder. An example for OEMINFO.INI is shown. This file creates the Support Information Button. The second file is called OEMLOGO.BMP, and this can be a graphic logo complete with text, sized to fit in the box outlined under the Monitor Picture. Just create, name and place these files in the user's WINNTSYSTEM32 Directory with your logon script, and it's done. Works with both Windows NT and 2000.

Example For Contents of OEMINFO.INI

[general]
Manufacturer=(Your Company's Name Here)

[Support Information]
Line1="For Technical Assistance,"
Line2="Call our Award Winning"
Line3="Support Group Help Desk"
Line4="at (555)555-5555"
Line5=""
Line6=""
Line7=""
Line8=""
Line9=""
Line10=""
Line11=""

More News and Tutorials

Articles

Related glossary terms

Terms for Whatis.com - the technology online dictionary

This was first published in August 2001

Join the conversationComment

Share

Comments

Results

Contribute to the conversation

All fields are required. Comments will appear at the bottom of the article.

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.

More from Related TechTarget Sites

Windows Server
Exchange
Enterprise Desktop
Cloud computing
SQL Server
IT Channel

Windows Server
- Microsoft delivers patch updates for Windows Server 2012, Windows 8
  
  Microsoft delivered two critical and eight important bulletins in May's Patch Tuesday release, fixing issues in Windows Server 2012 and Office apps.
- Windows Azure Active Directory steps out of the shadows
  
  As Windows Azure Active Directory moves into general availability, we look at how it can help admins manage user authentication in the cloud.
- Steps to read XML files with PowerShell
  
  Wondering how to get PowerShell to read XML files? Our expert explains a few methods you could use.
Exchange
- Helpful OWA 2013 mobile device hints for administrators
  
  Supporting OWA 2013 on various mobile devices can prove a bit tricky. These important tips will make life easier for admins and users alike.
- Explaining cutover vs. staged Office 365 migrations
  
  Various options exist for companies planning Office 365 migrations. Cutover and staged migrations are possibilities, but what exactly do they entail?
- Dismounted Exchange 2010 database refuses to mount
  
  A frustrated admin wants to know how to remount his Exchange 2010 database after discovering event ID 5003. One of our experts offers proper guidance.
Enterprise Desktop
- New Office 2013 features can help IT pros as much as end users
  
  New features in Microsoft Office 2013 make desktop management more efficient. See what Office Web Apps Server, Office Telemetry and more can do.
- How to remove a Windows.old folder
  
  Deleting a Windows.old folder seems simple, but it isn't. Our expert explains why Windows Desk Cleanup won't work.
- Finding a prescription for desktop security management at Sharp HealthCare
  
  Desktop security policy must cover the use of mobile devices and the cloud. Sharp HealthCare uses a mix of software for desktop security management.
Cloud computing
- Interest in private clouds grows as market matures
  
  Growing interest in private clouds reflects an improved understanding of cloud computing among IT pros, experts say.
- Building a cloud ecosystem with open source software
  
  The open source community fosters innovation in the name of cloud. OW2's Cédric Thomas talks of 'coopitition' and the open source cloud revolution.
- Sequestration stymies federal government cloud ambitions
  
  The federal government is under mandates to consolidate data centers and deliver IT as a Service, but sequestration makes this easier said than done.
SQL Server
- Database index design and optimization: Some guidelines
  
  What are the latest tips and tricks for database design and optimization? Check out this tip from Basit Farooq to learn more.
- Adam Machanic talks SQL Saturday
  
  We caught up with Adam Machanic, group leader of the New England SQL Server user group, at SQL Saturday Boston. Find out what he shared with us.
- SQL Server meets database application security
  
  Make sure your SQL Server is secure by studying these general guidelines for secure database applications from SQL Server expert Roman Rehak.
IT Channel
- Citrix SaaS efforts focus on partner channel expansion
  
  Citrix is executing on a long-term strategy to enable partners worldwide to sell, manage and provision SaaS services.
- Citrix Summit 2013: Citrix tells partners how to compete in mobility market
  
  One Citrix Summit 2013 presentation focuses on mobile device management (MDM) and mobile app management (MAM) and competitors' strengths, weaknesses.
- Education IT: Education resellers find business among cost-conscious K-12 schools
  
  Read up on three areas in education IT -- A/V projects, Chromebooks and application integration -- in which VARs are reporting increased business.

All Rights Reserved,Copyright - 2013, TechTarget