Windows Service-Level Management

MUST READ Next services play for Microsoft: Systems management ARTICLE - More System Center online services will be on tap at the Management Summit later this month. Don't expect enterprises to be an easy sell. SLAs and service-level management: What does it mean for Windows managers? TIP - Expert Harris Kern explains what Windows service-level management encompasses and how SLAs fit into the service-level management framework.

NEWS: 1 - 3 of 11

	Next services play for Microsoft: Systems management SearchWinIT.com | 31 Mar 2008 ARTICLE - More System Center online services will be on tap at the Management Summit later this month. Don't expect enterprises to be an easy sell.

	Microsoft server chief weighs in on key IT trends SearchWinIT.com | 27 Feb 2008 ARTICLE - Microsoft's Bob Muglia knows IT administrators have a lot more to worry about today than just server management.

	Changing of guard spells opportunity for Microsoft SearchWinIT.com | 11 Jan 2008 ARTICLE - With Gates and now Raikes bidding adieu, Microsoft is positioned for new talent not tied to the fat app mentality.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 11

	Defining system stability helps improve change management processes 23 Feb 2009 TIP - Learn the guidelines IT managers can use to define policies, practices and procedures to proactively ensure system stability, and ultimately improve change management processes.

	ITSM: Connecting service desk operations to IT strategies Submitted By: SearchWinIT.com | 20 Feb 2009 TIP - Learn how IT managers can leverage Information Technology Service Management to ensure IT and business strategies are connected to service desk operations.

	Using MOF to resolve common Windows service desk challenges 09 Oct 2008 TIP - Windows managers can use Microsoft Operations Framework to resolve common service desk issues.

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DEFINITIONS: 1 - 1 of 1

	enterprise content management (ECM) 08 Sep 2008 WORD - What is enterprise content management? Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its ...

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	SEE ALSO - Topics Related to Windows Service-Level Management:  Windows Change Management, Windows Disaster Recovery Management, Windows Cost Management, Windows Capacity Management, Windows Architecture and Design, IT Compliance and Auditing, Windows Help Desk, Windows IT Problem Management